These terms govern your use of the NuStar Cebu platform. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to all the rules set out below. Please take a moment to go through each section carefully before you start playing.
By accessing or using the NuStar Cebu platform — whether through a mobile browser or any other device — you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the platform. NuStar Cebu reserves the right to update these terms at any time, and continued use of the platform after any changes constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically for updates. These terms apply to all registered players in the Philippines.
You must be at least 18 years of age to register an account and use any service on NuStar Cebu. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended or permanently closed without prior notice.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity that occurs under your account is your responsibility. If you suspect unauthorised access to your account, you must notify us immediately. NuStar Cebu will not be liable for any loss resulting from unauthorised use of your account where you have failed to keep your credentials secure.
All transactions on NuStar Cebu are conducted in Philippine pesos (PHP) through local payment channels available to players in the Philippines. You may only deposit fundsfrom payment methods registered in your own name. NuStar Cebu does not accept third-party deposits. Minimum and maximum deposit amounts are displayed on the deposit page and may be updated from time to time. Withdrawal requests are processed subject to identity verification and any applicable wagering requirements. NuStar Cebu reserves the right to request supporting documentation before releasing any withdrawal. Funds held in your account do not earn interest.
Any attempt to reverse, dispute, or charge back a deposit through your payment provider without first contacting NuStar Cebu support will be treated as a breach of these terms and may result in the immediate suspension of your account. All deposit and withdrawal transactions are logged and subject to review for compliance and security purposes.
All bets placed on NuStar Cebu are subject to the specific rules applicable to each sport or event, as displayed on the sports page at the time of wagering. Bets are final once confirmed and cannot be cancelled or amended by the player after submission. NuStar Cebu reserves the right to void any bet that has been placed on an event affected by technical errors, incorrect odds, or circumstances outside our control.
Live betting markets are subject to suspension or closure at any time during an event. Any bets placed after the official result of an event has been determined — whether due to a system delay or any other reason — will be voided. Players are responsible for ensuring they understand the odds and market rules before placing any wager. Winnings are credited to your account balance in Philippine pesos following the settlement of each event.
All promotions and bonus offers available on NuStar Cebu are subject to their own specific terms, which are published on the promotion page at the time each offer is made available. General platform terms apply alongside any promotion-specific conditions. Bonuses are credited to eligible accounts only and may not be transferred between players.
NuStar Cebu reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Any attempt to abuse a promotional offer — including the use of multiple accounts, coordinated wagering, or any other method intended to circumvent the spirit of the promotion — will result in the forfeiture of the bonus and any associated winnings, and may lead to account suspension. Players are encouraged to review the full conditions of each promotion before opting in.
Participation in the NuStar Cebu VIP programme is by invitation or qualification based on criteria determined solely by NuStar Cebu. VIP benefits, tier thresholds, and reward structures are described on the VIP page and are subject to change at any time. NuStar Cebu reserves the right to adjust a player's VIP tier, suspend VIP privileges, or remove a player from the programme if their account activity is found to be in breach of these terms or the spirit of the programme. VIP rewards have no cash value unless explicitly stated and may be subject to wagering requirements before withdrawal.
NuStar Cebu is committed to promoting responsible gaming among all players in the Philippines. We provide tools and resources to help you manage your gaming activity, including the ability to set personal limits and access self-exclusion options. Gaming should be treated as a form of entertainment, not as a means of generating income. If you feel that your gaming habits are becoming difficult to control, we strongly encourage you to visit our Responsible Gaming page for guidance and support. Players who are identified as showing signs of problem gambling may be contacted by our team and offered assistance. NuStar Cebu reserves the right to restrict or close an account where responsible gaming concerns are identified.
NuStar Cebu reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including but not limited to cases involving breach of these terms, suspected fraud, money laundering, collusion, use of automated betting software, or any activity that NuStar Cebu determines to be harmful to the integrity of the platform.
Where an account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. Players who wish to close their own account voluntarily may do so by contacting our support team. Upon closure, any pending bets will be settled according to standard rules and any remaining eligible balance will be returned to the player through their registered payment method, subject to verification requirements.
NuStar Cebu provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for any loss or damage arising from platform downtime, technical errors, delays in bet settlement, or any circumstances beyond our reasonable control. To the fullest extent permitted by applicable law in the Philippines, NuStar Cebu's total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these terms limits liability for fraud or any other matter that cannot be excluded by law.
Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering an account on NuStar Cebu, you consent to the collection and use of your personal information as described in that policy. We take the security of your data seriously and implement appropriate technical and organisational measures to protect it. You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal requirements in the Philippines.
These Terms and Conditions are governed by and construed in accordance with the laws applicable to online gaming operations in the Philippines. Any dispute arising out of or in connection with these terms that cannot be resolved through direct communication with NuStar Cebu support shall be subject to the jurisdiction of the appropriate courts or regulatory bodies in the Philippines. Players are encouraged to first raise any concerns through our support team or by consulting the FAQ page before pursuing formal dispute resolution.
Common questions Filipino players ask about NuStar Cebu's terms.
No. Each player in the Philippines is permitted to hold only one registered account on NuStar Cebu. Creating duplicate or multiple accounts is a breach of our terms and may result in the suspension or permanent closure of all associated accounts. Any winnings or bonuses accumulated through duplicate accounts may be forfeited. If you have accidentally created more than one account, please contact our support team as soon as possible to resolve the situation. You can also find more guidance on account management in our FAQ page.
You may request to close your NuStar Cebu account at any time by contacting our support team directly. Once a closure request is received, any pending bets will be settled according to standard rules and any eligible remaining balance will be returned to your registered payment method in Philippine pesos, subject to identity verification. If you are closing your account for responsible gaming reasons, we encourage you to visit the Responsible Gaming page first, as self-exclusion tools may be a more suitable option depending on your situation. Account closure requests are typically processed within a reasonable timeframe after verification is complete.
These general Terms and Conditions apply to all players and all activity on NuStar Cebu. Each individual promotion or bonus offer also carries its own specific terms — such as wagering requirements, eligible games, and expiry dates — which are published alongside the offer on the promotion page. Where there is any conflict between a promotion's specific terms and these general terms, the promotion-specific terms will take precedence for that particular offer. It is always a good idea to read both sets of terms before opting into any promotion to make sure you understand the full conditions that apply.
If anything in these terms is unclear, our FAQ page covers the most common questions from Filipino players. You can also create a free account and explore the platform — sports betting, live casino, and local PHP deposits are all waiting for you.